Newport Oaks
800 E South St
Alvin,
TX
77511
Ratings & Reviews
Resident Reviews
|Recommended: YesAmazing staff — Staff are doing a great job
|Recommended: YesNewport Oaks — I am very happy living here. Leslie is a very good manager.
|Recommended: YesGreat — Awesome place
|Recommended: NoParking lot floods with a little rain 304 parking lot needs rain water to have a better drainage instead of all the rain accumulating in the parking lot that unacceptable. Apartment wasn’t clean and there’s paint overspray on restrooms — I need a form to write all items needing attention
|Recommended: YesNa — Na
|Recommended: YesREVIEW — The staff and maintenance folks are great here.
|Recommended: YesGreat service — The ladies we’re very sweet and healthy. I’m so glad I picked this place to move here.
|Recommended: NoDo not move here — Communication is HORRIBLE and Corporate does not seem to care. They do not care for well being of the residents. The secretary lady gets attitude because you complain of things over and over that never gets fixed. Maintenance request get checked as done even when they do not. I pay for parking yet when i need someone towed out of my reserved spot, tow company says i do mot have access to the soot. Not just once , 3 times Office seems to blow me off. Ms. Lesely once telling me “dont pay for it and you wont have this issue” unacceptable
response from property -Thank you for taking the time to share your concerns. We’re sorry to hear that your experience has left you feeling frustrated and unheard. We understand how important timely communication, properly completed maintenance requests, and reliable access to a reserved parking space are to our residents.
We take concerns regarding maintenance, parking, and interactions with our office team seriously. We would appreciate the opportunity to review the issues you’ve described, including the parking access concerns and the maintenance requests that you feel were marked complete without being resolved.
Please contact our management team directly so we can look into your specific concerns and work toward an appropriate resolution. We value our residents and want to ensure that concerns are addressed respectfully and as promptly as possible.
Thank you again for bringing these matters to our attention.
|Recommended: YesGreat Apartments — Very clean and friendly people pool is amazing Apartments are very nice .